Vehicles (and rideshare) can only be booked by registered members.
Once you have joined the scheme and been approved (see how to join) you will be issued with a unique (and completely confidential) membership ID, login name and password that allows you to book your vehicle online at anytime from any computer with Internet access.
Booking can be done either by Internet at any time by logging on to http://www.hourcar.org.uk/html/choosebooking.html where you will be able to select the starting location from where you want to book the car. Select the appropriate link which will take you to the page where you can check vehicle availability and/or make a booking direct by using your login and password to access the booking program. You can also use the login to register for a shared (known as rideshare) journey either as a driver offering or as a passenger requesting a lift.
Alternatively you can also book by telephone during office hours using the schemes' dedicated telephone line where availability of a particular vehicle will be checked and the vehicle booked for you.
When the Hour Car office is not manned, calls to that number will be forwarded by call-direct to either the parent project's main office or to a team of reliable volunteers available at listed times (see How to Book a Car). They will check vehicle availability and book the vehicle for you.
If someone else has already booked the vehicle at the time you have requested, you can either choose a different vehicle, book an alternate time or be put on a waiting list in the event of a cancellation.